From my experience with petco. I bought a VERY young veiled chameleon. Right away he was frail, and not eating right. His left eye closed one day, and he could not open it. It caused him to not be able to eat. I called petco, they said to bring him back, sign him back over to them, and they would get him vet care, and take care of him. My family had already fallen in love with him, so I refused. I looked at the paperwork I had signed, and saw I could take him to a vet of petcos choice, and petco would pay the bill. So I put my foot down and refused to sign him over. Especially when I realized I would have no control after that, and they had no obligation to keep me informed on what happened to him. I took him to the vet, and he had to have special care for almost a month, before I took him to the vet the last time. The vet said petco likely wouldn't have brought him in. It's cheaper to let them die. They would pay more in vet bills than they got paid for the animal to begin with. Needless to say, he got almost 6 weeks of love, care, and attention. We had to pay the final vet bill of over $100, and he died in my daighter's hands 20 mins later, and all we got was a vet bill, hole in our yard, and a broken heart.